About

See the difference when people want to provide exceptional service:
  • Be passionate about your work
  • Make a positive first impression
  • Happy voice | Positive greeting
  • Fast response | Professional image
  • Build friendly relationships
  • Know your product
  • Understand needs and deliver solutions
  • Turn complaints into commendations

This is available as part of

Workplace Excellence Series
This outstanding series of documentary case study med in best practice organizations - an online ness, a travel business, an Australian city government and a school. Meet the managers and staff who provide powerful strategies for business success and staff nd out how these organizations achieve work... read more
Release Date
Jan 1, 2009
Video Running Time (minutes)
12:00
Producer
Seven Dimensions - Eve Ash
Course ID
WE5