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The Problem with Perfection
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When things are perfect, the customer doesn-t remember it. The happiest customer will be a customer who had a problem and you made an awesome comeback. Brilliant comebacks are the most important things you can do.
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Little Big Things by Tom Peters
myTrainFlix Basic Titles
Video Running Time (minutes)
1:49
Producer
Enterprise Media
Featured Talent
Tom Peters
Course ID
LBT046
847-297-5290
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