Jordan's Furniture is one of the leading furniture retailers in New England. They are known for great service-and for giving customers a unique experience. Now, Tom Peters shows you how Jordan's has made every aspect of the shopping experience for furniture fun-and different. And how that in turn makes Jordan's so successful.
In this fast-paced and entertaining video, you will gain insights into delivering great customer service! You'll also see how to make your customer's next experience a memorable one.
KEY LEARNING POINTS
- Give The Customer a WOW! Experience
- Deliver Outstanding Service-Before, During, and After the Sale
- Know How Your Product Fits the Customer's Needs
- Have Fun!
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